Frequently Asked Questions

Find answers to the most common questions about our products, shipping, and returns.

Shipping & Delivery

Q: How long does shipping take?
A: Orders to the United States typically arrive within 8 business days after dispatch. You'll receive a tracking number by email once your order ships.

Q: Do you ship internationally?
A: We currently ship to the United States only.

Q: How much does shipping cost?
A: Shipping is free on all orders.

Orders & Payment

Q: What payment methods do you accept?
A: We accept major credit and debit cards, along with available express checkout options such as Shop Pay, Apple Pay, and Google Pay. Available payment methods may vary by device, browser, and location.

Q: How can I track my order?
A: Once your order ships, you'll receive a tracking link by email. You can also check your order status on our Track Your Order page.

Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return window from the date of delivery. See our full Refund Policy for details.

Q: How do I request a refund?
A: Contact us at support@sparkflowshop.com with your order number, and we'll guide you through the process.